Avis Ovidis
J'ai commandé en ligne et j'ai reçu ma commande le lendemain. Un excellent service tout autant que direct à la boutique.
Commande conforme à ma demande . De beaux tissus, vêtements de qualité. Réception rapide. Merci!!
Excellent service. Produit de très bel qualité. Livraison rapide.
Liked the clothes and her caretakers loved them too. My package got lost but they fixed everything for me without any issues and got another package to me in time to bring it with me in time for a birthday visit with my mom. Definitely will shop with them again.
Easy to see what you are getting with good pictures. Easy to order and check out.
Excellent service, réponse rapide, conforme à ma commande. Merci!!
Easy to navigate the website. Very precise description. Will reorder soon.
Service à la clientèle super. La dame au service est très gentille et répond rapidement aux demandes par courriel. Merci beaucoup de nous rendre la vie plus facile!
Purchased these sleepwears for Dad who is in Longterm Care and a victim of Alzheimer’s. The PSWs love it and says that it makes it easier for Dad to get his care overnight. I appreciate Ovidis making these functional garments for seniors which are perfectly fit for purpose.
Je suis satisfaite du service offert et c’est très rapide. Merci infiniment
Great company to deal with. Here are some tips on how you can improve your service.
We followed the sizing chart and ordered one size larger. Unfortunately it was still too small. I contacted Ovidis and they sent out the replacement even before I even sent the original order back. (Great Service). Upon the suggestion by staff, we ordered 2 sizes larger on top of the larger one that we received.
My suggestion is to adjust the sizing chart by 2-3 sizes larger, as it does not reflect the fact that dementia patients wear diapers, and the staff needs easy access. Larger is always preferable. Also since your sizing is incorrect, i feel that the company should’ve picked up the return charge as it cost me an additional expense.
Thank you for making a great product and working with me on the exchange.
J. Janovcik
The tax exempt form was processed very quickly. My order, in Ontario, was delivered the day after I ordered. I’m very happy with the service and products from Ovidis. This is my second order and I will order from them again.
Facile, description des tailles parfaites, livraison rapide et impeccable.
Vous devriez avoir des "motifs jeunes" sur le tisssus de vos pyjamas. Ma fille de 20 ans ( Syndrome genetique) n'est pas une personne agee qui habite un CHLSD.
We have used these jumpers for several residents who are very fidgety and tend to disrobe. They are very nice quality and they do not look like medical type clothing.
